Support
How can we help?
Answers to the most common questions about Lyra. If yours is not here, write to us and a person from the team will reply.
Talk to us
Send your question to the address below. If you can, tell us which device and browser you use: it helps us answer faster.
Common questions
How do I install Lyra?
Pick your browser or device on the install page and follow the steps. On a Mac, open the Lyra Search app once, then turn Lyra on in Safari Settings, under Extensions.
The Safari extension is not connected. What do I do?
Sign in at lyrasearch.com in a Safari tab, then click the Lyra icon in the toolbar. The extension connects by itself, with no code to type. If Safari asks, allow Lyra on all websites: without that permission it cannot filter pages.
How do I delete my account?
Open your profile, choose Delete account and confirm. In the extension, the Delete account button opens the same page.
What does Lyra collect?
Filtering runs on your device. Lyra does not collect your browsing history, the sites you visit or your searches. The privacy policy explains everything in detail.